About Us
A short story about how the Plumbing Therapist came to be and how we strive to deliver exceptional service to the Tampa Bay area.
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Our History | Learn More About Us
Solving Your Plumbing Problems with Precision and Care: The Plumbing Therapist Approach.
At Plumbing Therapist, we are a family-owned business founded by the Morales family, who are Cuban immigrants. We settled in Tampa Bay in 2011, bringing our passion and expertise in plumbing to the community.
Our founder, Aridel Morales, has always had a love for hard work and an interest in the trade.
Despite graduating as an automobile engineer in 1982, he was unable to pursue his career due to the political and economic climate in Cuba.
Instead, he honed his skills working at a small HVAC company in the tourist town of Varadero, where he gained experience and knowledge in both air conditioning and plumbing.
His reputation as the go-to repair technician for local residents soon spread, and he was joined by his sons Richard and Alex, who helped him in their free time to repair ACs and build new ones to sell.
Why partner with Plumbing Therapist?
Quality, Affordability, and Expertise.
No Hidden or Unexpected Charges
Free Estimates & Online Booking Available
Professionally Trained Technicians
Honesty is Guaranteed
Quick Communication & Service Within 24 Hours
400+ 5 Star Reviews
From Then to Now.
Where Experience Meets Innovation: The Plumbing Therapist Team in Tampa
In 2011, we seized the opportunity to move to the United States, where my father began working for a remodeling company.
He gained a deep understanding of the American construction industry and later landed a job at a large AC company servicing the Tampa Bay area.
After a few years of honing his skills, our father and his son Richard decided to start their own AC company, which they named The AC Therapist; he also founded a second company called Plumbing Therapist. The name was inspired by Richard’s background as a massage therapist.
Initially, we operated as subcontractors for other companies, but after Richard obtained his contractor license in 2017, we began to build our own customer base through word-of-mouth referrals.
In 2020, Alex, Richard’s little brother, joined the family business to assist in its growth.
Today, we are a thriving company with a growing team dedicated to addressing all of Tampa Bay’s plumbing needs.
Thank you for reading, and we look forward to the opportunity to serve you.
Your All-in-One Source for Exceptional Plumbing Services
Plumbing Therapist's Company Culture
Our Mission
Our mission is to be the difference in this Low standard’s ridden industry by giving the client the Complete 5-stars experience they deserve. To provide the best home comfort experience to our customers through honest and reliable service.
- Solid communication from start to finish
- Word class relialability
- Industry beating value
- Top crafmanship quality
- Efforless transactions
Our Vision
We want to be your go-to home services provider, not only in Tampa Bay, but Nationwide. As we add more service companies, we hope to cover all your home service needs from the original, The AC Therapist, to Plumbing, Electrical, Roofing, Property Management, etc.
We also want to be the best company that you could work at, because our employees are as important as our clients. This will give you the peace of mind of only calling 1 number and getting the people that you already trust to have your back when you need it. Our family will keep yours comfortable and stress-free.
Our Values
Colaboration
Two brains are better than one, communication between the team and the customer makes everyone’s life easier.
Integrity
Be impeccable with your words (don’t speak bad about yourself or others and always be honest and tell the truth), always do your best (cross all the t’s and dot all the i’s. People trust us to do what we say we would.
Reliability
We are not finished until the client is completely satisfied.
Loyalty
Loyalty is earned, it’s also a two way street. We do what’s right to earn your loyalty.
Fairness
We honor our contracts and warranties, our commitment to the client. We don’t disappear when things get bad.
Customer Testimonials: Real Experiences with Plumbing Therapist
We proudly share the experiences and stories of our valued clients. Their feedback provides a glimpse into the quality of service and commitment to excellence we uphold at Plumbing Therapist. You'll read firsthand how our plumbing solutions have improved comfort and efficiency in homes across Tampa Bay. These testimonials illustrate our dedication to customer satisfaction and the difference our expert services can make.
Plumbing Emergencies?
Plumbing Therapist provides fast, quality plumbing services for residents in and around Tampa, FL.
Are you experiencing plumbing issues? Whether it’s a lack of hot water, a clogged drain, or a water leak, it’s essential to address the problem promptly. Plumbing emergencies can cause major disruptions in your daily routine, which is why we make it a priority to respond quickly and effectively.
At Plumbing Therapist we value honesty, dedication, and high-quality work. We understand the importance of addressing plumbing issues promptly, and our skilled technicians will provide honest and thorough solutions for your plumbing problem.
Dedicated Team
Trained technicians
24/7 Support
Your questions answered
Common Questions About Us:
What services does Plumbing Therapist offer?
We offer a range of services to meet all your plumbing needs. Our services would include:
General Plumbing Repairs: Leaky faucets, broken pipes, and other common plumbing issues.
Drain Cleaning: Unclogging drains, sewer lines, and other blockages in your plumbing system.
Water Heater Services: Installation, repair, and maintenance of water heaters, both tankless and traditional.
Emergency Plumbing: Service for any urgent plumbing needs.
Commercial Plumbing: Specialized services for businesses, including regular maintenance and emergency repairs.
Installation Services: New installations of sinks, toilets, bathtubs, and other plumbing fixtures.
Inspection and Maintenance: Regular checks and upkeep to ensure your plumbing system is in top condition, including offering maintenance plans for ongoing care.
Sewer and Water Line Services: Repair, replacement, and inspection of sewer and water lines.
Backflow Testing: Ensuring that your plumbing system meets local and state backflow prevention requirements.
We would also offer different maintenance plans tailored to your needs, to help you keep your plumbing system in peak condition year-round.
Contact us now! (813) 437-4477 or book online.
Does the Plumbing Therapist provide free estimates or consultations?
Yes, Plumbing Therapist offers free estimates and consultations to help you understand the scope and cost of your plumbing project before work begins. Our experienced technicians can assess your plumbing needs and provide a detailed estimate, allowing you to make an informed decision. To schedule a free estimate or consultation, please contact us during our business hours.
What are the hours of operation of Plumbing Therapist?
The hours of operation for Plumbing Therapist are 8am to 5pm during the week and 8am to 12pm on Saturdays. We are closed on Sundays.
Does Plumbing Therapist offer any warranty?
We offer warranties to give our customers peace of mind. Here’s how they are structured:
Workmanship Warranty: All of our plumbing repairs and installations would come with a workmanship warranty, which would cover any labor-related issues for a specified period (e.g., 30, 60, or 90 days).
Parts Warranty: Any parts we replace or install would be covered by a manufacturer’s warranty, which can vary depending on the brand and type of part.
Service Guarantees: For select services like drain cleaning, we could offer a service guarantee. If the issue recurs within a certain time frame (e.g., 7 days), we’d come back and fix it at no extra charge.
Extended Warranty Plans: For services like water heater installations, we offer extended warranty options starting at 1 year of labor warranty.
Maintenance Plan Warranties: Customers subscribed to our maintenance plans might receive extended warranties on parts and labor as a part of their package benefits.
These warranties aim to assure customers of our commitment to quality and reliability. Specific terms and conditions would apply, so it’s important to read any warranty documentation carefully and ask our team if you have any questions.
Is Plumbing Therapist Licensed and Insured?
We are licensed to do Plumbing work in the state of Florida, our license is CFC1431159. We are also insured.
What Payment Methods does Plumbing Therapist accept?
We accept the following payment methods:
- Cash
- Check
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- Zelle and CashApp.
- Financing options (such as payment plans or loans)
How fast can you repair my plumbing?
We understand how disruptive plumbing issues can be to your daily life or business operations, which is why we prioritize rapid and efficient service. From the moment you place a call to us, we dispatch our highly trained and skilled technicians as soon as possible. They arrive in vans fully stocked with the tools and parts needed for a wide range of plumbing issues, from leaky faucets to blocked drains.
Our quick service isn’t just about speed; it’s about providing high-quality, lasting solutions. So even when we need to order specialized parts, we maintain open communication with you to ensure the job is completed as quickly as possible, without compromising on quality. This also includes coordinating closely with our trusted suppliers to expedite the ordering process, allowing us to get back to your home or business to complete the job either the same day or the following day.
Our commitment to speed, efficiency, and open communication is part of our broader mission to provide you with the best possible customer experience. We want to resolve your plumbing problems swiftly to minimize any inconvenience and help you return to your regular routine as soon as possible.
How often should I flush my Water Heater?
The frequency with which you should flush your water heater can depend on several factors, such as the type of water heater, the quality of your water, and the manufacturer’s recommendations. However, a general guideline is to flush a tank-style water heater at least once a year. This annual maintenance helps remove sediment that accumulates at the bottom of the tank, improving efficiency and prolonging the unit’s lifespan.
If you have hard water, which is rich in minerals, you may need to flush the unit more frequently, perhaps every six months, to prevent excessive buildup of sediment.
For tankless water heaters, the recommendation can vary. Some experts suggest flushing every six months, while others recommend doing it annually. Again, the frequency can depend on water quality and usage. Always consult your unit’s manual or manufacturer’s guidelines for specific recommendations.
Regular flushing as part of a maintenance plan can help your water heater function at its best, saving you money on energy costs and helping to avoid costly repairs or early replacement. If you’re not comfortable doing this yourself, many plumbing services offer water heater maintenance as part of their service offerings.
How does the plumbing system in my house work?
The plumbing system in a typical house is a complex network of pipes, fixtures, and appliances, all designed to distribute water and remove waste efficiently. Here’s a general outline of how it works:
Freshwater Supply System:
Main Water Line: Water is supplied from a public main or a well. The main water line enters your house and is usually equipped with a shut-off valve for emergencies.
Water Heater: Cold water is directed to the water heater, where it is warmed for use in showers, washing, and other needs. Some homes have tankless water heaters that heat water on demand.
Distribution: From the main line and water heater, smaller supply lines distribute cold and hot water to various fixtures (faucets, showerheads, toilets, etc.) throughout the house.
Pressure Regulators: These maintain consistent water pressure throughout the system. Some homes also have expansion tanks to accommodate changes in water volume as it heats up.
Drain-Waste-Vent System:
Drains: Each fixture has a drain to remove wastewater. Drains from different fixtures connect to larger drain pipes, which carry the wastewater away from the house.
Traps: These are U-shaped pipes under sinks, toilets, and other fixtures that hold a small amount of water to prevent sewer gases from entering the home.
Vent Pipes: These allow sewer gases to escape from the drainage system, venting them outside the home. They also help maintain proper atmospheric pressure in the drain system, which aids in wastewater flow.
Sewer or Septic System: The wastewater eventually flows into a main sewer line, which connects to a public sewer system, or into a septic tank if you have one.
Additional Components:
Fixtures: These include sinks, toilets, bathtubs, and showers, each of which has its own set of valves, handles, and other components.
Appliances: Dishwashers, washing machines, and other water-using appliances are typically connected to both the water supply and drain systems.
Outdoor Plumbing: This includes outdoor faucets, irrigation systems, and sometimes drainage solutions like French drains.
Regular maintenance, such as cleaning drains and flushing water heaters, helps keep your plumbing system running efficiently. Understanding the basics of your home’s plumbing can also help you identify issues early and know when to call a professional for repairs or upgrades.
